Job description
Location- Bangalore / Pune
Experience: 1-2 years
Notice Period- Immediate joiners required ( 30days)
Qualification: Graduate
MODE OF WORK : WORK FROM OFFICE
Salary: 3.5- 4.8LPA
DESIRED SKILLS
- Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification system for Industry Standard Servers and related products
- Assisting end users to avoid or reduce problem occurrences
- Work in 24x7 environment, supporting customers worldwide(AME, EMEA, APJ)
MANDATORY SKILLS
Global communication, 24/7 support
EXPERIENCE REQUIRED:
- Graduate or equivalent
- Typically requires Graduated with min 1 yr of exp.
- Possession of professional certification mandatory: A+, Server+
- Possession of professional certification within a technical field e.g: MCSE, CCNA etc. will be preferred
- Provided or led in technical support of an IT environment preferably with experience in supporting servers/networking