Job description
NCG (NetConnect Global) is a digital transformation, professional services, and engineering company that delivers cutting-edge solutions for global organisations and technology startups. Since 1997 we have been helping companies and established brands reimagine their business through digitalisation. NCG is a Great Place to Work Certified Company with over 22,000 Alumni and 1600+ full-time permanent employees. We are looking for a superstar Platform Support Engineer to join our team.
Location: Bangalore/Hyderabad
Experience: 3-5 years
Notice Period: Immediate joiners required ( 15 days max)
Qualification: Graduate
MODE OF WORK: Hybrid, initial 15 days daily reporting to office
Mandatory Skills: Linux /Programming / Scripting skills
Job Requirements:
- End User support for Linux Systems and services in a 24*7 production environment.
Shifts can be rotational/permanent. - Collaborate with other technical teams to solve problems and continually evolve the technology.
- Respond to alerts, report issues and escalate problems as required.
- Prepare and maintain documentation of issues and resolutions.
- Support day-to-day operations of the environment including installing, configuring, maintaining, and troubleshooting compute environment.
- Respond to alerts, report issues, escalate problems as required, and resolve significant matters by exercising independent judgment within established support practices.
- Troubleshooting issues related to Kickstart, NFS, DNS, DHCP, LDAP, SAMBA, Apache, NGINX, X-display, VNC, NFS, mount, load, network etc.
- Ensure compliance with Synopsys security policies such that stakeholder information is protected.
- Create/modify scripts to quicken troubleshooting and resolution of issues.
Skill Set Required
- Strong knowledge of R&D Linux environment.
- Experience with automation and configuration management tools such as Ansible.
- Experience with hypervisors (VMware/oVirt/KVM/OpenStack/Citrix XenServer) provisioning and management.
- Programming / Scripting skills in shell/Perl/Python.
- Advanced knowledge of the Linux operating system.
- Ability to clearly communicate technical concepts to both technical and non-technical users.
- Proven ability to work in a dynamic team environment, collaboratively working to resolve problems spanning multiple disciplines.
- Basic Networking fundamentals including TCP/IP, DNS, subnetting, routing, etc.
- Solid knowledge of infrastructure services like Kickstart, NFS, DNS, DHCP, LDAP, SAMBA,
- Apache, NGINX, X-display, VNC.
- Knowledge of RAID Concepts.
- Academic degree in Engineering.
Benefits and About NetConnect Global:
Why NCG?
Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more! At NCG, you can explore excellent benefits designed to uplift and a solid community to upskill you.
We have more benefits for you. Apart from our excellent work culture, we believe in flexibility and freedom. As a part of NCG, you will enjoy exclusive benefits that keep growing!
What We Offer:
- Career and competence support.
- Clearly defined career paths
- Medical Insurance up to Rs.20 Lakhs *
- Personal Accident Policy
- Paid Maternity Leave and Paternity Leave
- Employee Assistance Program
- Gratuity
- Relocation Assistance
- Open Door Policy
- Disability Income Protection
- Equal Employment Opportunity